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Appreciation letter from Mondaq
 

Dear Mohan,

I'm writing on behalf of Mondaq to thank you for your efforts in working on the environment and other implementation details on the Contact Management and Billing projects now both are live.

What was already a very complex project when it started was made even more challenging by some very aggressive timescales and the usual level of confusion on the client's ( our! ) part.

Despite this the contact management component was delivered on time and is now in use, and the billing system is now in place following the resolution of our issues with Sun Accounts.

We hope to translate the experience gained in this project to working together successfully on a longer term basis, and hope that the branding of DSQ on the website will be useful in terms of your relationships with other potential clients.

Best Regards

Charles Ashton
IT Director
Mondaq Limited
 * An artile about the Mondaq project by Mr. P U Kamble
 


The Management is Shocked That…
It was a bright sunny morning and I was feeling as energetic as ever as I entered my office. My team had just completed a software project for my client Mondaq, UK. My Project Manager and *Technical leader had successfully delivered the custom developed software solution to the client and returned from the UK that morning. On reaching my room, I settled comfortably in my seat and opened my mail Inbox. When I looked at the first mail from my client Mondaq, I was in for a shock. The mail read,

“The management of Mondaq is shocked to know that…”

I missed a heartbeat thinking that all hell had broken loose at my client's site. Images quickly started building in front of my mind's eye -- images depicting that the delivered software solution was either not performing or had crashed, and my client was furious. I feared the worst.

Reading further, I was pleasantly surprised. The mail read…

“The management of Mondaq is shocked to know that the site went live on the day it was supposed to…”

Download the pdf version
Online version

* was the Project/Technical Leader for the Mondaq project